Refund Policy - Updated 1/2024

Thank you for choosing Coaching Transformation. We appreciate your trust in our product. Our refund policy is designed to ensure your satisfaction and provide a clear understanding of our commitment to customer service.

1.   Eligibility for Refund:

  • You have 24 hours to change your mind about your registration. We will refund your money, no questions asked. It can take up to three days to receive your refund.
  • Once the program has begun, you must have used the program in good faith and followed the recommended guidelines to be eligible for a refund
  • Refunds will be considered only for the original purchaser of the program

2.   How to Request a Refund:

  • To initiate a refund, please contact our customer support team at jeanine@coachingtransformation.net within the specified refund period
  • Clearly state your reason for requesting a refund and provide any relevant information that may assist us in improving our product.

3.   Processing Time:

  • Refund requests are typically processed within 3 business days after receiving your request
  • The refund will be issued using the original payment method

4.   Non-Refundable Items:

  • Certain items are non-refundable, including but not limited to downloadable content, personalized services, and any other items specified at the time of purchase.

5.   Late or Missing Refunds:

  • If you haven’t received your refund within the specified processing time, please check your bank account or contact your credit card company.

6.   Modifications to the Refund Policy:

  • We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our It is your responsibility to review this policy periodically for updates.

7.   Contact Information:

By purchasing and using our products, you agree to abide by this refund policy. We are committed to providing a positive and satisfying experience, and we appreciate your understanding of these terms.

Thank you for choosing Coaching Transformation. We value your feedback and look forward to serving you.

Jeanine Mancusi and Michelle Goss